Handling of Personal Information | Bunseikaku

Handling of Personal Information

1. Purposes of use

We handle personal information entrusted to us through our business activities, primarily printing and mail-order operations, only to the extent necessary to achieve the purposes below.

Personal information obtained other than directly in writing:
• Printing operations: carrying out printing work commissioned by customers.

Personal information subject to disclosure:
1. Mail-order customer information: carrying out commissioned printing and product delivery.
2. Business contact information: proposals, estimates, orders, receipt of goods, production and related communication.
3. Employee information: employment administration for current and former employees, including payroll, tax, health, pensions, insurance, disaster preparedness and communication.
4. Employee dependent information: insurance enrolment and withdrawal, tax administration and related work.
5. Applicant information: recruitment activities and communication with applicants.
6. Sole proprietor information: payment of remuneration, preparation of payment statements and related communication.
7. Enquiries, consultations and complaints concerning the above: handling and related communication.
8. Surveillance camera images: crime prevention and disaster preparedness.
9. Information collected with permission for email distribution: sending email communications.

2. Enquiries and complaints

Please direct enquiries and complaints concerning the handling and protection of personal information to the contact below.

General Affairs and Accounting Department, Personal Information Protection Manager
Bunseikaku Co., Ltd.
Tel: +81 3-3763-8370 / Fax: +81 3-3768-2130

3. Disclosure and related requests

When an individual requests notification of purposes of use, disclosure, correction, addition, deletion, suspension of use, erasure or cessation of third-party provision of information subject to disclosure, including retained personal data and records of third-party provision, we respond without delay after confirming the identity of the individual or their representative. The procedure is as follows.

1. Where to apply: request the procedure by telephone from the Personal Information Manager, Systems Department, Strategy Division, at +81 3-3763-8370.
2. Documents: complete and submit our designated request form for disclosure and related actions.
3. Identity verification: we assess identity using the personal information we hold. A legal representative must submit evidence such as a family register; an authorized representative must submit a letter of authorization.
4. Response methods: choose a CD-ROM or website download; restricted-delivery registered mail to the individual or representative’s address; or an electronic record by email.
5. Fees: requests for notification of purposes of use and disclosure incur a fee of JPY 800, including tax, per request, payable by bank transfer.

4. Security measures

We identify the personal information we handle and assess associated risks. Our internal personal information protection rules establish security and contractor-management procedures to prevent leaks, loss or damage. These procedures also aim to ensure contractors maintain protection equivalent to or higher than our own.

Our measures include organizational controls using a personal information management register, staff training, technical controls for passwords, and physical controls including employee vein authentication.

5. Cookies

Our services may use cookies, which are information sent by a web server to a browser to improve the service. You can change your browser settings to reject cookies, although some services may then be unavailable. Please consult the policies of linked websites regarding their use of cookies; we are not responsible for their operation.

6. Provision of personal information

We do not provide personal information to third parties without prior consent, except where permitted or required by law. Where work involving personal information is outsourced, we enter into protection agreements and manage and supervise contractors to ensure appropriate handling.